Shipping policy

Thank you for shopping with Nyla Rest.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on holidays.

If we experience a high volume of orders, shipments may be delayed slightly. We will notify you if there are any significant delays.

Shipping Time

Estimated delivery times may vary depending on your location.

Typical delivery times:

• Standard Shipping (UK): 3–7 business days
• Express Shipping (UK): 1–3 business days

Please note that delivery times are estimates and may vary due to courier delays or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected delivery method.

From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

Incorrect Address

Please ensure your shipping address is correct when placing your order. Nyla Rest is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact us at:

Care@Nylarest.co.uk

We will work with the shipping carrier to help resolve the issue.